Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare. Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. ![]() We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers. In short: The generic HP boot menu keys are Esc and F9. HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers. Please search for the exact HP desktop BIOS key and HP notebook BIOS key (also called HP laptop BIOS key) online from your manufacturers official website. HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost. On AugHP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers (including mobile thin clients and mobile workstations), as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.
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